
appointments
gratuities
All reserved appointments require a credit card on file. Online booking is for some hair color services, haircuts, hair removal, skincare and nail appointments. If you are unable to book a particular service online, please contact the salon directly at (603) 277-2921.
Cancellation Policy - We've updated our cancelation policy to serve our clients and staff best. Maven requires all cancelations to be made 48 hours before the scheduled appointment. Cancelations made on short notice are difficult, if not impossible, for our staff to rebook. Our stylists are paid on a commission basis. While we understand that unexpected inconveniences occur, the cancelation policy is in place so our stylists can receive a steady paycheck. Appointments canceled after the 48-hour window will be charged 50% of the scheduled service. Same-day or last-minute cancelations and no-shows will be responsible for 100% of the service price.
Guests arriving more than 15 minutes late may find their stylist is no longer available to do the pre-booked service. In these cases, the cancellation fee will also apply.
At Maven Salon, we strive to provide a seamless and enjoyable experience for all our guests. To simplify the tipping process for both our clients and stylists, we kindly ask that gratuities be provided in cash or via Venmo.
Unfortunately, we are unable to accept tips through credit or debit card payments. We appreciate your understanding and look forward to continuing to offer you exceptional service.